Ridgeview Medical Centre is committed to providing a space free of harassment and intolerance.
Threats or abusive language; disrespectful, rude, or intolerant comments; or negative behaviour towards team members, clinicians or patients, will not be condoned.
We reserve the right to immediately terminate care and refuse service, should any of these behaviours be exhibited by persons entering or communicating with our facility.
At Ridgeview Medical Centre we realize your time is valuable, and we work hard to see patients as scheduled. We very much appreciate the same consideration in return.
Effective April 2022, we are no longer charging fees for late cancellations or missed appointments.
From this time, should a clinic patient miss more than 3 appointments in a 5 year period, without providing a minimum of 24 hours notice, you will be removed from your physician's practice.
Dismissed patients are still welcome to attend the Saturday walk-in clinic, however an additional missed appointment here will result in being dismissed from the clinic entirely.
Appointments that are cancelled within 24hrs of the appointment time will be marked as a 'Late Cancellation', except in the following circumstances, where the appointment will be removed without penalty:
In order to keep our schedule running smoothly and to prevent long wait times for our patients, we do not double-book appointments. If you miss your appointment, or cancel at the last minute; patients are turned away that could otherwise have been seen.
In addition, physicians read charts and prepare for your visit prior to the appointment. In some cases, rooms, staff, and equipment are prepped. Missed appointments contribute to clinic inefficiencies, which in turn impacts availability and wait times.
Ridgeview Medical Centre is primarily a family practice during the week; however we do offer a weekend walk-in clinic on Saturday, from 10am-4pm. Rules apply:
Physicians at Ridgeview Medical Centre are able to see non-Canadian residents on a walk-in basis.
The base fee for non-Canadians is $125 per appointment. Additional fees may be charged based on the complexity of the appointment.
Please note: we are not able to perform x-rays or lab work on site, nor can we bill directly to your travel insurance.
No walk-in clinic